The Best in Medical Record Retrieval

We are the national leader in medical record retrieval for both law firms and insurance companies seeking expedited services at an affordable rate. Over the years we’ve created lasting partnerships, continue to help staff streamline their information retrieval processes through innovative technologies and practices. We’re continuously pushing the medical records retrieval industry forward with lightning-fast services and efficacy.

We understand how important healthcare records are for our business associates such as law firms and insurance companies. We know the importance of healthcare documentation for your legal cases and claims — and we know how time-consuming and difficult the process can be. Paralegals and team-members alike can benefit from more efficient medical record retrieval solutions by freeing up their time so that they’re able to focus on core competencies. Outsourcing your records retrieval can not only improve workflow but also provide better turnaround which can save your business a lot of money over time.

Our powerful and reliable HIPAA-compliant portal makes your legal cases and insurance claims easier. Equipped with powerful navigation capabilities, search functionality, and annotation features — our digital portal can simplify medical record retrieval for your company. We integrate with most legal and claims management software.

American Retrieval has an online portal that makes medical record retrieval effortless. Whether you are part of a law firm or insurance organization, the time you save with our powerful tools will help your business run more efficiently. Focus on what you do best, and use American Retrieval when it’s time to obtain patient records quickly and easily.


Our Easy to use and intuitive portal allows for easy entry with tools to simplify your record retrieval needs.

System Integration

Leverage American Retrievals robust portal to meet operational challenges and resource demands. Streamline and optimize the records process for your organization.


All records returned digitally with high level OCR to allow for keyword searches in seconds. You can search for multiple words and dates that hyperlinks directly to the page of the record for quick determination on your case or claim.

Law Firm

Medical Record Retrieval

Nearly every law firm we work with faces similar hurdles when it comes to their medical record retrieval. Speed, access, costs, security, and support are all important factors for selecting an efficient medical record retrieval provider. Here at American Retrieval, we excel in all of these areas — offering unmatched services for information retrieval. Our HIPAA compliant portal makes record retrieval faster, more efficient, and simpler to access for paralegals and legal staff. It’s collaborative capabilities also make multiparty litigation far more reliable.

We’ve partnered with numerous legal teams around the country through our trusted services. We’ve refined our digital portal so that you’re able to search, order, track, and receive the medical information you need with ease. We also provide customized support that is with you every step of the way — ensuring that your casework is never off track. We know that medical record retrieval is a detail-oriented endeavor — one that can be tedious and extremely time-consuming for your staff. Our support teams are here to keep your operations running seamlessly for the best possible record retrieval experience. We’ll be by your side throughout your entire medical records journey with chart retrieval you can trust.

Our Services

  • Lowest Flat rate pricing
  • Fast turnaround time
  • Digital medical record retrieval for attorneys
  • A full suite of text search and editing tools using Optical Character Recognition (OCR) technology
  • Securely shareable records with annotation, bookmark, redaction, and highlight capabilities
  • Dedicated account service professionals to help you manage the retrieval process from start to finish
  • Record storage on American Retrieval HIPAA-compliant and secure servers
  • Comprehensive request tracking


Medical Record Retrieval

American Retrieval is the #1 trusted medical record retrieval provider for insurance companies in the nation. Our reliable, fast, and affordable services are combined with cutting edge technologies for real-time access to the medical information you need for your claims. Your agents need a system they can rely on to help with their medical record retrieval processes.

Your agents shouldn’t be bogged down by medical record needs. Your team deserves seamless access to the documentation necessary for settling claims, managing legal liabilities, and determining coverage for their clients. When it comes to getting the medical information you need for your claims, we know that time is of the utmost importance. That’s why our HIPAA compliant portal was designed to speed up the retrieval process and free up your staff so that they can focus on what matters most. Our digital portal allows real-time access to the documentation you need — with search text, highlight, annotation, and combine information capabilities — it’s the ideal solution for your insurance company. From one easy to use location, you’re able to search, order, track, and receive your records without leaving our portal. Outsourcing saves your company time and money, along with improving processes for a more efficient workflow.

Our Services

  • Flat rate pricing
  • Fast turnaround time
  • APS and claims digital record retrieval
  • Searchable and easily shareable records with annotation capabilities
  • Dedicated account service professional to help you manage the retrieval process from start to finish
  • Record storage on American Retrieval HIPAA-compliant and secure servers
  • Comprehensive request tracking

Affordable Rates

We’ve made it our mission to provide improved access to the medical records and information you need for your legal team and insurance staff. We know that access to medical documentation is essential, which is why we offer our service at the most affordable rate.

Offering the best pricing and offering the best service aren’t mutually exclusive. We’ve proved that over the last 28 years. We offer the most competitive rates in the industry. While most record retrieval companies will “nickel and dime” customers based on their process, ours is simple and transparent. We offer one low flat rate — and only charge when we actually get the medical records.  No other service can boast the same. Roughly twenty percent or more requests will be returned for a myriad of reasons from the medical providers. Most record retrieval companies will charge for that return and charge again after the request has been corrected. We do not. If we don’t get your records, you will not be charged. So, when comparing apples to apples, you can take another twenty percent off the fees when comparing our rates to our competitors.

If you want quality records retrieval, we’ll meet your expectations. We’re excited about the opportunity to partner with your team because we care about record retrieval. Faster, more reliable, and smarter records retrieval — that’s American Retrieval. Let us help your business. Give us a call or contact us today and we’ll take care of your medical record retrieval needs.